ServiceNow Developer Job at Omm IT Solutions, Harrisburg, PA

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  • Omm IT Solutions
  • Harrisburg, PA

Job Description

Please Note:

  • It is a Hybrid Position, requiring on-site presence two days per week, or as needed
  • Location: Harrisburg, PA, Local candidates only
  • 37.5 hours per week

Job Description: 

  • ServiceNow Developer is responsible for collaborating with commonwealth personnel with the ITSM bureau, across the Office of Administration bureaus, System Specialists, SMEs, and Suppliers.
  • The Product Specialist will work closely with Process Owner, Business Analysts, ServiceNow Administrators, and other ServiceNow Developers within ETSO.
  • Certification by ServiceNow as a ServiceNow Certified Developer is preferred but not a mandatory requirement.

Position Duties and Tasks:

  • Design, develop, and implement ServiceNow applications and integrations.
  • Customize core ITSM applications such as Incident, Problem, Change, Request, and CMDB.
  • Develop and maintain custom applications/modules using ServiceNow Studio.
  • Create workflows, business rules, client scripts, UI policies/actions, and automated tasks.
  • Integrate ServiceNow with third-party tools via REST/SOAP APIs and MID Server.
  • Collaborate with Business Analysts and stakeholders to gather and clarify requirements.
  • Develop reports, dashboards, and performance analytics widgets.
  • Perform code reviews, unit testing, and maintain code quality and security.
  • Maintain documentation on configurations, customizations, and system architecture.
  • Documents all work for future reference.
  • Able to work in a team environment.
  • Able to communicate effectively orally and in writing.
  • Participate in Agile/Scrum development cycles and sprints.

Requirements

Required Skills:

  • Bachelor’s degree in computer science, Information Systems, or related field.
  • 5+ years of hands-on ServiceNow development experience.
  • Strong knowledge of JavaScript, Glide API, and ServiceNow scripting best practices.
  • Experience with ITSM and at least one additional module (e.g., ITOM, HRSD, SPM, Source2Pay).
  • Familiarity with Agile/Scrum methodologies.
  • ServiceNow Certified System Administrator (CSA) is required.
  • ServiceNow Certified Application Developer (CAD).

Desired Skills:

  • ServiceNow Certified Implementation Specialist (CIS- ITSM, HRSD, Discovery).
  • Experience with Automated Test Framework (ATF).
  • Exposure to ServiceNow App Engine and Flow Designer.
  • Understanding of CMDB and Discovery.
  • Knowledge of Employee Service Portal and custom widget development

Job Tags

Contract work, Work at office, Local area, 2 days per week,

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