Job Description

Initial Posting Date:

11/13/2025

Application Deadline:

12/01/2025

Agency:

Employment Department

Salary Range:

$5763 - $8920

Position Type:

Employee

Position Title:

Operations Manager (Legal Support Services Supervisor 2)

Job Description:

Are you an experienced leader with a passion for supporting Oregon workers Have you managed teams to great success Are you interested in joining an organization dedicated to ensuring due process for Oregonians If so please consider joining our team!

The Office of Administrative Hearings is responsible for conducting administrative hearings for most state agencies in the State of Oregon. Our mission is to serve the public by providing fair accessible and efficient contested case services in a neutral forum. Every day our staff of dedicated professionals provides hearing services for Oregonians throughout the state regarding issues that affect their daily lives their businesses and their professions. Please let us know if you need a reasonable accommodation .

WHAT YOU WILL DO :

The primary purpose of this position is to manage operations staff and coordinate overall administrative support within the Office of Administrative Hearings. Duties may also include providing coverage for other program areas according to business needs and expertise. Responsibilities include directly overseeing the receipt processing scheduling and completed disposition of all hearing cases. This position works with the Chief Administrative Law Judge (CALJ) in the ongoing operations of the hearings program by developing and monitoring operational procedures preparing technical and administrative reports determining operational resource needs and participating in operational and strategic planning.

This position also carries out the agencys affirmative action diversity equity and inclusion goals and responsibilities.

For a complete review of the position and responsibilities please click here.

WHAT WE ARE LOOKING FOR :

Required Minimum Qualifications

Four years of lead work supervision or progressively related experience; OR one year of related experience and a bachelors degree in a related field.

This position may require travel. Employee is required to possess and maintain a valid drivers license with an acceptable driving record to check out a state vehicle. If not they must be able to provide an alternate method of transportation.

Desired Attributes

• Commitment to valuing diversity and promoting inclusion

• Ability to manage a team of operations staff responsible for coordinating contested case hearings

• Excellent personal and decision-making skills

• Experience managing a team

• Capability of ensuring assigned program area complies with all relevant aspects of federal and state law as well as internal OAH performance standards

• Demonstrated ability to work independently with minimal supervision

• Ability to work with the OAH Executive Team as well as work closely with the Chief ALJ

• Skill at working with Human Resources and navigating difficult employment related questions with regards to direct reports

• Demonstrated ability to work in a fast-paced hybrid work environment

• Ability to communicate clearly concisely and respectfully

• The ability to interact with challenging angry or emotional people

WHATS IN IT FOR YOU :

• A workplace that balances productivity with enjoyment and encourages learning and mentoring.

• Rewarding work in a dynamic and creative environment with colleagues who are passionate about public service.

• Work/life balance 11 paid holidays a year and a competitive benefits package .

HOW TO APPLY :

• Required: Attach a resume and cover letter . Your cover letter must not exceed two (2) pages. Please make sure your cover letter clearly addresses the desired attributes and minimum qualifications you have under the What We Are Looking For section above . Please upload your documents in the Resume/Cover Letter section of the application . In addition to your related work experience and education we will use the desired attributes and required minimum qualifications to determine who to interview. Failure to attach a resume and cover letter will result in your application being dispositioned.

• External Applicants : Click on the Apply link above to fill out the online application and submit by the posted closing date. Please use your preferred name on application materials.

• Current State of Oregon employees (this includes temporary employees): A pply through your employee Workday account. Please ensure the work history in your applicant profile is up-to-date and reflects your current position .

• Important : Please monitor both your email and Workday account for updates regarding this recruitment. You may be asked to submit additional information after initial application.

• The job posting closes at 11:59 PM (PDT/PST) on the close date. Immediately after you submit your application be sure to respond to the two questionnaires relating to public records requests and veterans preference. These questions are necessary to complete the application process.

ADDITIONAL INFORMATION :

• The State of Oregon does not request or require your age date of birth attendance or graduation dates from an educational institution during the application process.

• The use of outside resources such as Artificial Intelligence software during applicant skill assessments examinations and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

• This position is management service and is not represented by a union.

• This recruitment may be used to fill current and future Permanent Limited Duration Job Rotation and Temporary vacancies as they occur.

• The salary listed is the non-PERS qualifying salary range. If the successful candidate is PERSqualifying the salary range will reflect the additional 6.95%. Please review the Classification and Compensation page for more details.

• Salary Determination: The information in your Workday profile will be used to complete an equal pay assessment to determine salary placement upon hire .

• Veterans: Eligible veterans who meet the qualifications will be given veterans preference. For more information please visit Veterans Resources .

• United States Employment Eligibility : The Office of Administrative Hearingsdoes not offer visa sponsorship. Within three days of hire all applicants will be required to complete the US Department of Homeland Securitys Form I-9 confirming authorization to work in the United States. If your employment authorization and documentation is contingent on sponsorship now or in the future you will not meet Agency employment eligibility standards. The Office of Administrative Hearingsis an E-Verify employer. If you are the successful candidate you must present your I-9 acceptable documents (See page 2) for employment verification.

IN-STATE HYBRID WORK INFORMATION :

Candidates may be approved for hybrid work. Hybrid work suitability is evaluated based upon business needs at the time of hire. Hybrid work approval can be revoked at any time. Candidates are expected to:

• Reside within (or be willing to relocate to) Oregon or one of its bordering states within a reasonable commuting distance (e.g. Vancouver Washington) within 30 days from date of hire.

• Be able to report to the office location listed in the job posting as necessary.

• This position may require travel. Employee is required to possess and maintain a valid drivers license with an acceptable driving record to check out a state vehicle. If not they must be able to provide an alternate method of transportation.

• Demonstrate access to a broadband internet connection that meets or exceeds the minimum acceptable requirements; Click Here to view the minimum acceptable requirements. OAH/OED IT Services will provide the necessary hardware to employees who are approved for remote work.

• Have a private workspace.

• Maintain good standing (i.e. no performance or attendance issues).

CRIMINAL RECORDS CHECK :
The Office of Administrative Hearingsis committed to being a leader in providing its employees with fair and equal employment opportunities and recognizes that as a best practice in equity and inclusion criminal background check policies shall be job related and consistent with business necessity. For positions with authorized access to Criminal Justice Information Services (CJIS) information a separate criminal records check is conducted by the Oregon State Police. If you would like further information on how each criminal records check is conducted please read our Criminal Record Check Policy or contact us at the number below with any questions. Note: This position has been designated to have authorized access to Criminal Justice Information Services (CJIS). To verify identification the successful candidate will be subject to a criminal background check which may require a fingerprint-based background check as a condition of employment.

CONTACT INFORMATION & HELPFUL LINKS :

If you have questions about the position or need an alternate format to apply please contact us at ; . Please be sure to include the job requisition ID number.

Guidance our hiring managers use: Equity and Inclusion RecruitmentQuestions and Gender Identity and Expression Procedure!

Come for a job. Stay for a career. Make a difference... for a lifetime!

The Office of Administrative Hearingsis an Equal Opportunity Affirmative Action Employer Committed to Workforce Diversity. At the Office of Administrative Hearings we foster fairness equity and inclusion to maintain a workplace environment where everyone is treated with respect and dignity regardless of race color national origin religion sex sexual orientation gender identity marital status age veteran status disability or status as a victim of domestic violence harassment sexual assault or stalking. This applies to every aspect of our employment practices including recruitment hiring retention promotion and training.

Required Experience:

Manager

Job Tags

Permanent employment, Full time, Temporary work, Work experience placement, Work at office, Immediate start, Remote work, Relocation,

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