Dental Front Office Assistant Job at Embark Dental, Asheville, NC

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  • Embark Dental
  • Asheville, NC

Job Description

Job Opening: Dental Front Office Assistant at Embark Dental: Great Opportunity for Growth, Competitive Pay, Bonuses, Benefits and More!

Job Description (Temp- Full-time Position)

Embark Dental is excited to announce an available position for a Dental Front Office Assistant to join our dynamic team. This role is a gateway for those passionate about healthcare and looking to establish a profound career in the dental field. The position is full-time and requires physical presence in our office, as it is not a remote job.

As a Dental Front Office Assistant at Embark Dental, you will play a crucial role in the daily administration and coordination of the clinic. This position holds a significant impact on the efficiency of our operations and the satisfaction of our patients. We are searching for candidates who are not only looking for a job but a long-term career in a progressive and supportive environment.

Duties and Responsibilities

  • Greet patients warmly upon entry, and manage the check-in process ensuring all information is accurate and up-to-date.
  • Answer phone calls, manage appointment schedules, and provide patients with a clear understanding of their scheduled visits and what is expected of them.
  • Handle administrative requests and queries from senior managers organizing and scheduling appointments with admin software (Software: Oryx).
  • Prepare and distribute written correspondence such as letters, memos, and emails, and ensure efficient and effective communications within the office.
  • Create and update records ensuring the accuracy and confidentiality of patient information at all times adhering to HIPAA regulations.
  • Process billing and payments, verify insurance details, and handle financial transactions.
  • Ensure the reception area is well maintained, clean, and presents a welcoming environment for everyone.
  • Assist in the preparation of regularly scheduled reports and compile data as necessary.
  • Develop and maintain a filing system for important and confidential company documents.
  • Provide general support to visitors and solve any emerging problems guests might face with accuracy and efficiency.

Requirements

  • Provides amazing customer service over the phone and in-office.
  • Comfortable in reviewing treatment plans with patients.
  • Knowledgeable with Dental Insurance and collecting payments.
  • Comfortable entering patient data into our system and maintaining HIPAA compliance.
  • A team player and knows how to have fun!
  • Proven experience as a Front Office Assistant or in another relevant administrative role is preferred.
  • Familiarity with office machines (e.g., fax, printer, etc.)
  • Knowledge of office management systems and procedures.
  • Proficient in MS Office (MS Excel, MS Word) and office management software (ERP etc.)
  • Strong organizational and planning skills.
  • Excellent written and verbal communication skills.
  • Attention to detail and problem-solving skills.
  • High School diploma; additional qualifications will be a plus.

Job Tags

Full time,

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