Position
A company is currently seeking a Production Printer Technician who is skilled in repairing and maintaining Canon & Ricoh Production Printers for its office in Sacramento, CA .
If you are a self-driven, service expert who is detail-oriented and capable of multitasking, this opportunity may be a great fit.
Essential Job Duties
Responsible for a full range of repairs and service procedures on high-speed digital copiers/printers, full-color copiers/printers, and facsimiles
Perform diagnostics, installation, troubleshooting, machine modifications, software upgrades, removal, and retrofits on a wide range of production machines
Canon and/or Océ Vario Series Certification & service experience (including Titan & Colorado Machines)
Minimum of 2 years of experience operating large format printers, preferably in a professional printing environment
Provide high-quality technical support and expertise by completing each service call according to service agreements and requirements
Effectively complete all territory assignments and develop options to resolve unexpected problems
Participate in training to remain up to date with new products and procedures
Provide specialist service to other field service technicians for unresolved technical problems/issues
Support the sales team with technical expertise to help maximize equipment leads and upgrade opportunities
Work in a fast-paced environment
Qualifications
26 years of relevant experience
Experience servicing and repairing production-level office equipment such as copiers, printers, fax machines, mailing machines, etc.
Production print certifications are highly preferred
Strong computer knowledge
Excellent customer service and communication skills
Strong problem-solving and mechanical/electrical skills
Proficient in Windows 10 applications
Highly motivated and capable of working independently in the field
Must possess a valid drivers license with a clean driving record (a company vehicle will be provided)
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