Job Description

Job Functions:

Acts as a liaison between customers, project managers, freight carriers and shipping department to ensure all logistical specifications are understood and met. Maintains contractual agreements with common small parcel, LTL and full truckload carriers and third- party logistic brokers. Prepares required documentation for international shipments, checking import and/or export documentation to adhere to regulations. Assists wave planning, allocating and planning for picking operation. Works closely with customer service for all order management functions.

Accountabilities:

• Support business needs to ensure inventory available is released for pick in the warehouse
• Support Customer Service by providing logistics information
• Support Shipping team with logistic documentation

Other Job Duties:

• Communicate with international customer service representatives and customs regarding international shipments. Coordinate with freight forwarders and interline carriers for freight pickup.

• Prepare documentation for contracts, transactions, or regulatory compliance.

• Effectively write routine reports and correspondence to customers, engineers, and shipping representatives.

• Analyzes data or reporting to make good business decisions.

• Communicates with shipping brokers, customer representatives and other suppliers as necessary.

• Coordinate shipping activities with external parties.

• Calculate shipping costs.

• Respond to customer problems or complaints.

• Ascertains the most cost-effective methods of preparation of freight for shipment, rates to be applied and transportation to be used.

• Reconciliation of freight spend, and freight audit functions.

• Maintains records as required for compliance to export regulations.

• Analyze shipping information to make routing decisions.

• All other duties as assigned.

Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

** Skills/Qualifications:

**

To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

• Must be able to organize, plan, and prioritize workload daily.
• Expertise in routing and routes domestic and international, including customs regulations, tariffs, taxes, and fees.
• In-depth understanding of the export declaration process.
• Strong troubleshooter with skills to work through and resolve problems and/or conflicts, recommending solutions and following through to completion.
• Ability to maintain data in information systems or databases.
• Experience in administrating contracts with service providers.
• Understanding and implementation of transportation management system (TMS).
• Excellent verbal and written communications skills.

** Education and/or Experience:

**

High School Diploma plus minimum of three years prior experience with logistics in distribution and manufacturing; or equivalent combination of education, training, and experience. Experience with wave planning, TMS, and international shipments.

** Computer Skills:

**

Word, Excel, Outlook, TMS, Ability to understand ERP systems.

** Language Skills:

**

Must be able to speak, read, and write English.

** Physical Requirements:

**

The physical demands described here are representative of those that must be met by an employee to successfully perform the job functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the job functions.

While performing the duties of this job, the employee is required to do the following activities:

• Regularly required to stand and walk.

• Frequently is required to use hands to finger, handle, or feel objects, tools or controls.

• Reach with hands and arms; and to talk or hear.

• Occasionally required to sit; climb or balance; and stoop, kneel, crouch, or crawl.

• Regularly lift and/or move up to 25 pounds.

• Operate a computer to perform job functions and duties.

• Have specific vision abilities that include close vision, distance vision, depth perception, peripheral vision, and ability to adjust focus to perform job functions and job duties.

• Frequently move about or traverse warehouse, production environment daily.

• May carry, move and transport objects or boxes up to 50 pounds.

• Regularly use hands to finger, handle or feel objects, tools, and controls to perform job functions and job duties.

** Work Environment

:**

Office, Warehouse

Physical presence is required for this position.

This job description is subject to change at any time.

Job Tags

Similar Jobs