Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
The Opportunity
As part of the System Architecture team you are responsible for analyzing complex problems and managing assigned workstreams to develop deliverables within client service engagements or internal business services projects. As a Senior Associate, you utilize your understanding of the firm's methodologies and technology resources to deliver top-quality work, mentor junior team members, and proactively review the quality of assigned tasks. This role focuses on building meaningful client relationships, navigating complexity, and growing your personal brand and technical proficiency.
Responsibilities
- Analyze intricate problems and manage assigned workstreams
- Develop deliverables within client service engagements
- Implement firm methodologies and technology resources
- Mentor junior team members and review task quality
- Establish meaningful client relationships
- Navigate complex scenarios effectively
- Develop personal brand and technical proficiency
What You Must Have
- Bachelor's Degree
- 3 years of experience
What Sets You Apart
- Relativity, Microsoft SQL Server 2014/2016, Microsoft Windows Server 2012 R2, 2016, Aspera, Brainspace, ElasticSearch, Nuix, Tableau
- Supporting teams within Application Support Services, IT Operations Support
- Troubleshooting problems related to Application Support Services
- Managing applications to support service levels and incident resolution
- Working across multiple technical teams and their supported services
- Supporting resource and service level requirements
- Supporting operational initiatives for Application Support team
- Troubleshooting client connectivity issues to hosted applications
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