Job Description

Our successful hotel is seeking a dedicated and experienced event manager who is eager to provide our guests with an unforgettable event experience. You'll work directly with guests and our Sales Manager to book banquet space and provide options that meet their needs and budgets. We require someone with exceptional leadership abilities to manage banquet staff and ensure that our hotel services are of the highest quality. Our ideal candidate is a self-starter with 3+ years of hospitality experience, preferably in a management role, and an unwavering commitment to client satisfaction. If this describes you, please apply as soon as possible! Responsibilities:

• Send banquet event orders to on-site staff members so they are informed of necessary duties and assignments
• Coordinate the daily operations of the banquet area and ensure you are providing an exceptional level of service by purchasing supplies, managing event space set-up, and setting proper staffing levels for events
• Engage with customers to go through banquet event options that suit their budget and go over any changes, questions, or concerns to ensure a quality product is provided
• Document the outcome of each event to assess and make improvements on future events and processes
• Create departmental rules, processes, quality standards, and cost-cutting strategies to continually enhance the customer-focused banquet area

Qualifications:

• At least 3 years in a supervisory role in hospitality or food service
• Proficient in computer skills, especially MS Office (Word, Excel, and Powerpoint)
• Display excellent communication skills with clients and coworkers
• High school graduate or GED equivalent with a degree in hospitality management preferred
• Must have a strong focus on putting the guest first with exceptional customer service experience

About Company: Our Cape Cod Inn balances an updated feel with an authentic Cape experience in the heart of Falmouth, MA. With the style and comfort of a modern coastal home, The Coonamessett offers a perfectly relaxed jumping-off point to explore the Cape by bike, catch a ferry to the islands, or just retreat to your private sitting room for a moment of calm. The spectacular gardens and elegant, airy event and dining rooms at our Cape Cod Inn create a uniquely beautiful backdrop for joyous celebrations with friends and family, while the handsome Eli’s Tavern offers great dining every day. In all seasons, The Coonamesset is your destination for a taste of life on the Cape.

Job Tags

Immediate start,

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