Job Description
MRF: 85357 Is This You? Read On!- You have at least 2 years of experience in customer support and a solid background in billing, preferably 2–3 years in a BPO or customer service environment.
- You’re highly detail-oriented with a sharp eye for accuracy when reviewing billing data and financial transactions. You thrive in fast-paced environments, quickly adapting to new systems and processes.
- You’re skilled at spotting discrepancies in billing procedures or customer accounts, and you know how to implement effective solutions.
- Independent, efficient, and reliable, you’re confident handling complex billing tasks with minimal supervision while delivering excellent customer experiences.
If this sounds like you, then you’re just who we’re looking for to join our team! What You’ll Be Doing - Manage and process billing information accurately and efficiently
- Review billing transactions to ensure accuracy and completeness
- Respond to customer inquiries regarding billing and account information
- Investigate and resolve billing discrepancies or issues promptly
- Follow company policies, procedures, and compliance guidelines related to billing
Tech & Tools Required platform: Zendesk
Other tools: Billing systems, CRMs, and standard office applications
Ready to join a team that values your problem-solving skills and customer-centric mindset?
We can’t wait to meet you!
Click Here - Your First 30-60-90 Days at LTVplus: What to Expect
Job Tags
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