Call Center Agent - Fayetteville Job at eClerx, Fayetteville, NC

SUdEVnFsd3hFR2svT2VoZmhiWXNKbDU0c3c9PQ==
  • eClerx
  • Fayetteville, NC

Job Description

We have 100 open positions for Call Center Agents in Fayetteville.

 

If you are willing to answer calls from customers and resolve their queries, this job could be suitable for you. 

 

Pay rate (applicable after successful training completion) is $13.25/hour as long as you complete your 40-hour weekly production schedule! (If you are unable to complete 40 hours’ schedule, you will still get paid at $12.25/hour). We always offer 40 hour schedules.

 

 

Location – eClerx, 235 N McPherson Church Rd, Fayetteville, NC 28303.

 

Most importantly, we value tenure and offer pay raises to analysts every 6 months of completed tenure at eClerx – so you never have to look for another job again!

 

We are searching for a polite, professional Call Center Agents to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Agents may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response.  

 

Responsibilities

  • Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
  • Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
  • Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
  • Adhering to all company policies and procedures.

Requirements

 

Willing to answer calls from customers and resolve their queries

Willing to work in different shifts , late nights & on weekends.

 

“Please note that eClerx is a drug-free work place and we require all selected applicants to go through a pre-employment drug screen and background check. The employment offer at eClerx is contingent to results of these tests.”

 

 

 

Job Tags

Permanent employment, Shift work, Weekend work,

Similar Jobs

Motus Freight

Freight Broker/Sales Executive - Entry Level Job at Motus Freight

 ...JOIN A WiNNING COMPANY! Motus Freight is looking for high-energy, hard-working, sales-mindedteam player to join our company as a Sales Executive/Market Advisor. The primarily role of the Market Advisor is to identify opportunities for new business through continuous... 

Electric Boat

Pipe Welder Job at Electric Boat

 ...Responsibilities for this Position Pipe Welder US-RI-North Kingstown Job ID: 2025-16675 Type: Full-Time # of Openings: 20 Category: Building Trades EB Quonset Point Facility Overview Our Goal: To produce the highest quality submarines for... 

Pensa

Senior Industrial Designer Job at Pensa

 ...Pensa is the Brooklyn design and invention force behind the D.I.Wire, Street Charge, the Merge urban bicycle as well as design for clients...  ..., One Drop and Nanit. We are looking for an experienced industrial designer to join our talented, diverse and passionate team. If... 

ABM Industries

2nd Shift Part-Time Cleaner Job at ABM Industries

**Overview****Position Summary Details**The part Time Evening Cleaner position provides the cleaning and upkeep of an assigned area. Must...  ...and working relationships with clients, co-workers, shift coordinators, supervisors, managers, etc.+ Complies with all safety... 

Environment Control Southwest Ohio Incorporated

Janitorial Cleaning Job at Environment Control Southwest Ohio Incorporated

 ...!! Are you looking for a flexible part time job? We are hiring, and looking for you...  ...- in the Sidney area. Basic cleaning tasks - empty trash, dust, wipe down & sanitize...  ...M-F, MWF, TTrSa, etc Hours: 2-4 per night (10-20 per week) - based on assigned route...