Job Description

Automotive Retail Manager In Training :  Estimated pay $49,920 - $62,400 annually *effective rate* 

Location: 1000 N. Ontario Mills Dr., Ontario, CA 91764

Effective rate consists of:

• Hourly rate: $20.00 - $20.00 based on experience
• Incentives: $4.00-$10.00 per hour average, based on productivity

Additional earning opportunities: 

• Overtime

Start Here. Grow Fast. Lead Boldly.

At Big Brand Tire & Service, we don’t just fill roles — we build leaders. Our Manager in Training (MIT) position is designed to launch high-potential individuals with leadership characteristics, who enjo y fast-paced careers in automotive service.

You’ll start by learning the ins and outs of store operations — focusing heavily on customer experience, sales, and service advisor responsibilit ies — with the goal of moving into a leadership role within 6 months.Show us the right attitude, energy, and commitment,and you could be placed in the next available Assistant Manager, Service Manager, or Store Manager position that becomes available .

Responsibilities of an Automotive Retail Manager In Training include:

• Work alongside service advisors and store leadership to understand daily operations
• Provide outstanding customer service and support sales efforts on the front line. Deliver an excellent experience for all guests and make buying from the company simple, reliable and accommodating.
• Learn key operational skills, including scheduling, repair order flow, and technician workload management
• Get hands-on experience with inventory control, point-of-sale systems, and store performance metrics
• Shadow leaders and take on increasing responsibility each week as you prepare for advancement
• Demonstrate initiative, integrity, and a strong work ethic as you grow into your role
• Manage multiple tasks with attention to detail in a fast-paced, team-oriented environment
• Communicate clearly and confidently with teammates and customers alike
• Apply your knowledge of tires, tire-related products, and basic mechanical services to support daily store needs
• Provide a safe, functional facility for team members and guests, and present a professional image to all visitors.
• Responsible for performing in the key individual performance categories. KPIs are continuously meeting standard and trending towards or exceeding monthly goal.
• Develop your career and give yourself and other team members an opportunity to grow with us.

Automotive Retail Manager In Training must:

• Possess a College degree and 1 year of management experience (shift manager for retail or service industry)
• Or, 3 years of automotive experience with 1 year of management experience
• Or, 3 years management experience (shift manager for retail or service industry)
• Or, 2 years in a lead role or supervisory position
• Be energetic, hard-working, and ethical
• Understand and follow company strategies and policies
• Possess a valid Driver's License and must be insurable under our automobile insurance.
• Be physically able to lift 70 lbs. and endure continuous crouching, bending, and turning.

Why This Program Rocks

• Career growth path – you’re not just “training,” you’re advancing
• Fast-paced development: The goal is for most MITs take on key leadership duties within 90 days
• Full-time, stable employment in a growing company
• Benefits: Health, vision, dental, 401(k), and employee discounts

Big Brand Tire & Service has been a trusted name in tire and automotive repair for over 50 years. Now operating in 10 states, we’ve grown significantly while staying true to our roots by maintaining a family-oriented culture. Our organization includes several well-known tire brands, all united by our commitment to fast, friendly service—for both our customers and our team members. We invest in our people, promote from within, and provide real opportunities for growth. If you're hardworking, motivated, and ready to build a career, Big Brand Tire & Service is the place for you. Let’s grow together.

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